Task allocation and performance management of patient support services
The efficient allocation and performance monitoring of patient support tasks is a crucial element in the successful delivery of 21st century healthcare.
Amidst growing demand and ever tightening budget constraints, non-medical support services must be delivered in a smart and more efficient way. Portering is key among these and so the ability to efficiently allocate and performance monitor the delivery of support functions is a major plus for hospital administrators and facilities management providers.
PennineRadio is experienced in the design and implementation of hospital task management systems which enable swift and targeted allocations of job by SMS text to an appropriate member of staff, either directly from a ward or a departmental PC.
We offer particular expertise in a software system which is designed specifically to support and improve process in operationally critical areas where large volumes of tasks need managing.
Comprising linked controller and task logger software applications, it can be integrated with digital two way radios to create a powerful portering management solution capable of uplifting productivity by as much as 30 percent
Features of Portering Solution
All tasks recorded
Time and date-stamped, recorded and archived
All task information is time and date-stamped, recorded and archived to provide an impressive audit trail. This yields vital performance monitoring data for internal or Service Level Agreement analysis dispute resolution and to determine patterns of demand.
Improve efficiency
Speed up support service response times
It’s a system that nurses will welcome too as, freed from the time-consuming chore of phoning through and chasing jobs, they can focus on delivering the highest quality of care. And porters no longer have to walk to and from offices for their next job.
Improve productivity
Integrate with other applications
Comprising linked controller and task logger software applications, it can be integrated with digital two way radios to create a powerful portering management solution capable of uplifting productivity by as much as 30 percent.
Management reporting tools
Effective reporting and analytics
Monitor and manage workflows, staff response times and real-time status reports, report on the criteria that matter to your hospital and quickly set up management reports and statistics.
Real time staff location and status
Job allocation updates
Managers are provided with real time staff location and status data and can allocate specific tasks to specific employees.
Share special instructions
Share vital information
Standard requests for patient transfers, lifts and turns, bed cleaning, specimen and blood collections, maintenance and security. Tasks can be accompanied by special instructions such as to carry patient record, oxygen, or support equipment.
Our portering solution supports the following devices
Hytera
Digital mobile radio
Motorola
MOTOTRBO DMR Radio
Android
Mobile phone handsets
iOS
Mobile phone handsets
PC / Tablet
Workstations or mobile workers
Windows
Mobile phone handsets
PDA
Personal devices
WiFi Devices
We’re here to support you every step of the way
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Alternate ways to get in touch
We offer free demos of this service
Please get in touch to organise your free demo