Leading customer contact solutions for Microsoft platforms

CC4Teams     CC4Dynamics     CC4Skype

With CC4ALL your Contact Centre is wherever you want it to be!

Picking up the phone from 9 to 5 isn’t enough anymore. You need to respond to your customers’ channels of choice, any time of the day.

Just add CC4ALL to Microsoft Teams, Microsoft Dynamics or Microsoft Skype for Business, and you are ready for the future.

With WiFi and Microsoft Office 365 your Contact Centre Agents can work wherever they need to.

Your customer can connect with you on any channel and will be directed to the best agent.

SaaS, On-Premise or Hybrid

Build it on-premise or choose Software as a Service.

With CC4ALL, we can build your perfect Contact Centre Solution with API’s, or you can use it as is.

CC4ALL is easy to customise to your needs, and your Contact Centre is ready to go in a matter of hours!

Our Omni-Channel contact centre solution connects phone, email, chat, and social through one easy-to-use client.

Microsoft native integration – Add on features

CC4ALL is ready for the future:

  • integrates with CRM;
  • connects remote workers;
  • analyses customer emotion with Voice Analytics;
  • monitors social channels.

Some of the main feature additions are

  • Graphical IVR
  • Skill based routing
  • Call transfer
  • Call recording
  • Real-time and historical reporting
  • Wallboards
  • CRM integration

CC4Teams – CC4Dynamics – CC4Skype

Same easy-on-the-eye design

Focus on what’s important. No distractions, no clutter, only the features and functions needed, allowing agents to collaborate and work efficiently.

FREE DEMO

Request a free demo today. We will gladly show you how our contact centre solutions make it easy to improve your customers’ experience.

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