NEC Meet the Team

To ensure we can deliver the most responsive and effective technical support service to NEC Enterprise clients, Avoira have invested in a dedicated team of specialist engineers.

Comprising some of the UK’s most experienced and respected NEC engineers, collectively our team is putting 110 years of NEC experience at your disposal.

To guarantee our clients gain the swiftest access to the most appropriately qualified engineer, we have structured the team by both region and specific NEC specialism.

John Small

John Small

NEC Enterprise UC Team leader

John has spent 30 years serving SME and Enterprise customers as a Unified Communications engineer.

He has worked across a broad range of sectors with a CV that embraces NEC itself and has gained specific expertise in Philips and NEC SV platforms and associated applications.

Willie De Jongh

Willie de Jongh

NEC UC Enterprise 2nd Line Engineer

Willie has served the telecoms industry for some 27 years and specialises in NEC’s SV9500 and Philips Sopho iS3000 PBX range. Manages our testing lab facility, for fault replication, application testing and interoperability testing.

David Dodson

David Dodson

NEC Enterprise UC Engineer

A Unified Communications specialist, David has spent 11 years honing his expertise in both VoIP and legacy telephone solutions.

Whilst having gained wide experience across a range of sectors, David has particular expertise in the UK and European hotel and hospitality markets.

Bob Haig

Bob Haigh

NEC Enterprise UC Engineer

A telecommunications professional of some 30 years standing, Bob offers specific expertise in Philips Sopho iS3000 and NEC SV platforms.

James Lyness

James Lyness

NEC Enterprise UC Engineer

An experienced NEC Enterprise UC engineer, James has specialised in unified communications for more than 22 years with specific expertise in Philips Sopho iS3000 and NEC SV platforms.

The team specialises in:

  • SV8100 / SV9100
  • SV8300 / SV9300
  •  SV8500 / SV9500 including Fusion networks and UMGi
  •  iS3000 including IMP networks and Sip@Net server
  • MA4000 System Manager
  • MA4000 Expense Manager
  • Zeacom / EICC
  • BCT Operator & Contact Centre
  • SIP endpoints including Polycom and NEC
  • SBC deployment with AudioCodes and Ribbon
  •  Sip Trunking
  • ISDN

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